Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
50+
Customer Satisfaction
Our commitment to excellence is reflected in our 4.5-star customer satisfaction rating, showcasing our dedication to providing top-notch service for every event.
75+
Service Quality
We pride ourselves on delivering exceptional service quality, ensuring that every rental meets our high standards and exceeds your expectations.
34
Flexibility in Pricing
With a 4.8-star rating for pricing flexibility, we offer tailored packages to fit your budget while ensuring a memorable experience.
Device Specifications
Foam Party Pit:
Our foam party pit is the ultimate attraction for any event, providing endless fun and excitement for guests of all ages. It’s perfect for birthdays, family gatherings, and corporate events, ensuring a memorable experience.
Basic Party Packages:
We offer a variety of basic party packages tailored to fit your needs and budget. Each package includes essential items to make your event a success, from tables and chairs to decorations and more.
Cleaning Options:
Our cleaning options ensure that your venue is spotless before and after your event. We provide thorough cleaning services to give you peace of mind, allowing you to focus on enjoying your special day.
Flexible Pricing:
We understand that every event is unique, which is why we offer flexible pricing options. Our goal is to accommodate your budget while providing top-notch services that exceed your expectations.
Event Booking:
Booking your event with us is simple and hassle-free. Use our online booking system to secure your date and services, or contact us directly for personalized assistance and inquiries.
Customer Satisfaction:
At The Party Vault, customer satisfaction is our top priority. We strive to provide exceptional service and support, ensuring that your event runs smoothly and is a resounding success.
Contact Us:
For more information about our services or to discuss your event needs, please reach out to us. We’re here to help you plan the perfect party and answer any questions you may have.